Frequently asked Questions

We’re here to help

FAQ 01

Wagyu is a breed of cattle and literally translates to "Japanese beef", where wa means “Japanese” and gyū means "beef". Once exclusive to Japan, today Wagyu cattle are being bred and raised right here in Australia. The ultra-marbled, ultra-delicious Wagyu beef has become a favourite across the globe and once you try it, it’s not hard to see why!

FAQ 02

It’s pretty simple! Wagyu primal cuts (normally topsides or flats) are sliced to size, marinated for up to 24 hours in a flavour packed blend of natural ingredients, and then dried. That’s all there is to it!

FAQ 03

How does more flavourful, tender and juicy sound? This is due to the high level of intramuscular fat cells, otherwise known as ‘marbling’, that develops in Wagyu cattle. But there’s good news – this fat is monounsaturated fat (the good kind!). It means that Wagyu actually has the lowest cholesterol levels of all meat (including fish and chicken!). What’s not to love?!

FAQ 04

All of our Wagyu Beef is 100% Australian and sourced from MSA accredited producers across the country.

FAQ 05

Our Jerky has a 6-month shelf life and once opened we recommend storing it in an airtight container and consuming it within 3 days…or in under 5 minutes if you’re like us.

FAQ 06

Yes please! Say to receive further information.

FAQ 07

All products are processed within 1-2 business days and shipped via Auspost standard (5-7 business days) or express shipping (2-3 business days). More details about our shipping & returns policy can be found here.

FAQ 08

Email with your order number and we will find out where it is and when you can expect to get your hands on it!

FAQ 09

They certainly are! We’ve partnered with the REDcycle program to limit Pryme’s impact on the environment and create a more sustainable future. More details on how to recycle our bags can be found here.

FAQ 10

Yes! All of our product have been tested to ensure they contain no detectable gluten. Yipee!